A new electronic patient record system is going live across London North West University Healthcare NHS Trust (LNWH) hospitals including Ealing Hospital and Central Middlesex Hospital in Park Royal.
The culmination of more than three years planning, LNWH says the move will modernise and improve patient care.
Chief Executive Pippa Nightingale said: “Electronic patient records bring your health information together in one place, allowing our clinical teams to have access to the right information at their fingertips. There’s a reason they’re considered best practice across the world – and at LNWH, we think our communities deserve the best we can offer.”
Ms Nightingale added: “Our new record is tried, tested and secure, and it’ll be a vital part of the improvements we’re planning as part of our strategy, our Way Forward.”
According to the Trust, the new system will allow hospitals across north west London including Ealing Hospital to share information easily for patients who need care at more than one trust, while also helping GPs and hospitals to share test results far more quickly.
Ms Nightingale added: “We’re training everyone who will be using the new record, and there will be plenty of additional support while we go live. We’ll still be here to provide the care you need. But it’s a big change, so we’re asking patients to bear with us while our teams adjust.
“And remember – if you see a member of your clinical team doing more work on a computer or phone than before, it’s part of their work checking your records so they can look after you.”
The improvements to the new system are part of overall plans to improve care for patients with a number of new initatives from the Trust coming soon.
Ms Nightingale commented: “In north west London, being able to share health records is also an essential part of big projects to improve care, such as the new elective orthopaedic centre coming to Central Middlesex Hospital, and the three new community diagnostic centres across our boroughs.
“We’re excited to see what more we can do to improve care with a powerful, modern health record.”