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Ealing Council set to be “firm but fair” as it moves parking enforcement in-house from Serco

Ealing Council has revealed that parking enforcement across Ealing is being expanded with more civil enforcement officers, late night patrols until 2am and new and improved equipment as the service moves in-house to Greener Ealing.

The new approach, which started on 1 April 2024, has seen the council move parking enforcement from being outsourced to Serco to being run in-house through Greener Ealing which operates a range of environmental services including refuse collection, recycling, street and graffiti cleaning.

Moving the service in-house comes nearly 16 months after a Ealing Council meeting in December 2022 in which the council revealed that from 1 April 2024 it would no longer contract out parking enforcement in the borough to Serco.

The council says the extra 20 officers will increase its “enforcement activity” across a number of offences including parking in cycle lanes, pavement parking and other contraventions of the Highway Code.

Councillor Peter Mason, leader of Ealing Council said: “Most road users play by the rules, but there are still far too many that engage in inconsiderate, dangerous and antisocial behaviour. Parking on pavements in our high streets damages business trade and is dangerous for pedestrians. Illegally parking across cycle lanes makes it incredibly dangerous for cyclists and other road users.”

Councillor Mason added: “Our message is very simple. Break the rules and you will face consequences. That is why we have taken back control of parking enforcement, bringing it back under the council and are significantly increasing our enforcement activity.”

Councillor Deirdre Costigan, deputy leader and cabinet member for climate action said: “With 20 extra enforcement officers, new late night patrols in our 7 towns and a base in Acton to add to the one in Greenford, I’m confident our decision to bring the parking service back in-house was the right decision for residents and for safety on our streets.”

Councillor Costigan added: “The new service will take a firm but fair approach to enforcement, with officers wearing body cameras to ensure fines are correctly issued. New GPS enabled computerised handsets and better enforcement of resident-only parking rules will help ensure we are doing everything we can to keep Ealing moving and to reduce air pollution from traffic congestion.”

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