Residents and visitors to The Oaks in Acton which houses The Gym, Lidl, Wilko and a number of other retailers as well as being home for many hundreds of people have contacted EALING.NEWS about large numbers of broken paving stones and steps they say are dangerous to the public.
The broken and wobbly paving stones along with broken steps have been increasing over the past few weeks.
The Oaks officially opened in October 2019 and people fear it is only a matter of time before someone gets injured and are asking why no action has been taken to fix the paving stones and broken steps.
One gym user told EALING.NEWS: “It just gets worse and worse. The paving stones are not safe and now the steps leading up to the gym are also broken.”
One resident who lives above The Oaks said: “It’s unsafe and dangerous. I live here and I’ve had to tell my friends and family to be really careful when they come over especially at night when you can’t see properly. It’s a mess and nothing seems to be done about it.”
According to The Oaks management, which runs the centre for NFU Mutual, the land on which the broken paving stones and steps is owned by housing association L&Q. It says the public has been raising the issue with them and they have been trying to get L&Q to look into it and get it resolved.
L&Q which houses 250,000 people in more than 105,000 homes, says it is investigating what has been happening.
A spokesperson for L&Q told EALING.NEWS: “We take the health and safety of our residents and the public very seriously and are investigating the condition of the paving stones and steps. We will work with the management of the shopping centre to ensure the problem is fixed as quickly as possible.”