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Complaints

Ealing Council

Local Government and Social Care Ombudsman criticises Ealing Council over “providing delayed and incomplete responses to our enquiries during the year”

In its 2022-23 annual review letter on how Ealing Council is performing in dealing with complaints and standards, the Local Government & Social Care...
EALING.NEWS reporter -
Ealing Council

Ealing Council in top 10 of most complained about councils

Ealing Council is the fifth most complained about council in England, an investigation into council complaints has found. Between 2016 and 2022, Labour-run Ealing received...
EALING.NEWS reporter -
Ealing Council

Ealing residents want new Ealing Council CEO to review online only complaints process which they say discriminates against those not online or unable to...

Ealing residents are asking Ealing Council's new chief executive Tony Clements to review the council's policy of only dealing with complaints online through its...
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