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Local Government and Social Care Ombudsman

Local Government Ombudsman finds Ealing Council failed to keep records and guilty of not keeping resident informed over mice infestation

The Local Government and Social Care Ombudsman has found Labour-run Ealing Council failed to keep records and respond to a resident regarding a mice...

Ombudsman upholds complaint and finds Ealing Council at fault over not sending letters to resident

Ealing Council has been criticised by the Local Government and Social Care Ombudsman and found at fault over its failure to respond to a...

Local Government and Social Care Ombudsman criticises Ealing Council over “providing delayed and incomplete responses to our enquiries during the year”

In its 2022-23 annual review letter on how Ealing Council is performing in dealing with complaints and standards, the Local Government & Social Care...

Ealing Council criticised by Ombudsman for leaving homeless family in high rise flat with faulty windows, leaks, damp and mould for 17 months

Ealing Council has been criticised by the Local Government and Social Care Ombudsman for leaving a young homeless family in a 10th floor flat...

Calls for Ealing councillors and residents to ask questions about former Ealing Council chief executive Paul Najsarek £325,047 pay package

The former chief executive of Ealing Council, Paul Najsarek, who left in December 2021, received a £325,047 pay package, accounts for 2021/22 have revealed...

Ombudsman upholds complaint about failures made by Ealing Council

Ealing Council says it has accepted the findings of the Local Government and Social Care Ombudsman which upheld a complaint by a foster carer...

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