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Local Government and Social Care Ombudsman

Ombudsman finds Ealing Council at fault over school transport appeal for disabled child

The Local Government and Social Care Ombudsman has upheld a complaint against Ealing Council after it was shown to be at fault over how...

Ombudsman upholds complaint about Ealing Council leaving pregnant woman and child in B&B for 19 weeks

The Local Government and Social Care Ombudsman has upheld a "unsuitable temporary accommodation" complaint over the way Ealing Council allowed a pregnant woman and...

Local Government Ombudsman finds Ealing Council failed to keep records and guilty of not keeping resident informed over mice infestation

The Local Government and Social Care Ombudsman has found Labour-run Ealing Council failed to keep records and respond to a resident regarding a mice...

Ombudsman upholds complaint and finds Ealing Council at fault over not sending letters to resident

Ealing Council has been criticised by the Local Government and Social Care Ombudsman and found at fault over its failure to respond to a...

Local Government and Social Care Ombudsman criticises Ealing Council over “providing delayed and incomplete responses to our enquiries during the year”

In its 2022-23 annual review letter on how Ealing Council is performing in dealing with complaints and standards, the Local Government & Social Care...

Ealing Council criticised by Ombudsman for leaving homeless family in high rise flat with faulty windows, leaks, damp and mould for 17 months

Ealing Council has been criticised by the Local Government and Social Care Ombudsman for leaving a young homeless family in a 10th floor flat...

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