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Ombudsman

Michael Gove writes to Ealing Council over ‘severe maladministration’ shown in housing services failures after resident waited nine months for leak to be repaired

Ealing Council has been slammed by Secretary of State for Levelling Up, Housing and Communities , Michael Gove MP following The Housing Ombudsman ruling the...

Local Government and Social Care Ombudsman criticises Ealing Council over “providing delayed and incomplete responses to our enquiries during the year”

In its 2022-23 annual review letter on how Ealing Council is performing in dealing with complaints and standards, the Local Government & Social Care...

Ealing Council criticised by Ombudsman for leaving homeless family in high rise flat with faulty windows, leaks, damp and mould for 17 months

Ealing Council has been criticised by the Local Government and Social Care Ombudsman for leaving a young homeless family in a 10th floor flat...

Ealing Council found guilty by Ombudsman of severe maladministration for delays in handling property repair for resident

The Housing Ombudsman has ruled Ealing Council guilty of severe maladministration after a resident who needed repairs to a leak into their sixth floor...

Ombudsman upholds complaint about failures made by Ealing Council

Ealing Council says it has accepted the findings of the Local Government and Social Care Ombudsman which upheld a complaint by a foster carer...

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