Swedish bank Handelsbanken, which has a local branch on The Mall in Ealing has reported its best ever UK results.
With 151 branches across the UK, it reported that results before credit losses were up by 59% year-on-year to a record £480m and that its total income increased increased 32% to £918.2m.
The Ealing branch, which celebrates its 10th anniversary this year, has a team of five local bankers to develop relationships with people and businesses across Ealing and the Southall area. The bank offers a range of services including current accounts, business accounts as well as savings and mortgages.
Chris Ttouli, branch manager of Handelsbanken’s Ealing branch said: “Customer satisfaction is at the heart of everything we do. Each of our customers have direct access to a dedicated account manager, who seeks to build long-term relationships, built on trust, through providing an outstanding level of customer service.”
Mr Ttouli added: “Our experienced team have been providing personal banking, corporate banking and wealth management services here in Ealing since 2014. Our decentralised operating model empowers the branch team, allowing the majority of decisions which matter to our customers to be taken locally.
We are pleased that many local people have been able to feel the benefit of our personal service, and we look forward to supporting our growing customer base and welcoming new customers to join us.”
